Frequently Asked Questions

Everything you need to know about shopping with VINNY's.

How long does shipping usually take?

Standard domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a claim.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring a similar garment you own to compare against our specific product dimensions.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Can I modify or cancel my order after it's placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

Are your products ethically sourced?

At VINNY's, we are committed to sustainability. We partner with manufacturers who adhere to fair labor practices and utilize eco-friendly materials whenever possible.